Frequently Asked Questions

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Commonly asked questions

We have answered some commonly asked questions about our glass replacement services below

Do you offer automotive glass replacement?

We do not provide automotive glass replacement services only residential and commercial. Contact your car insurance company to enquire about their preferred car glass replacement company.

Do you offer payment plans?

Afterpay is available at Empire Glass Australia, we understand that sometimes unexpected accidents can occur, Afterpay allows you to have your glass fixed today and pay later in 4 easy interest-free, fortnightly installments.

For more information about Afterpay click here.

How to identify the different between clear glass and tinted glass?

It can be difficult to differentiate between clear glass and grey glass due to lighting or positing of the panel. Our tip is to hold a white piece of paper behind the glass panel to better see the colour difference.

I don't own a measuring tape, how can I provide approximate sizes?

If you don’t have a tape measure handy you can get the approximate sizing of the panel by using an A4 piece of paper (electricity bill or telephone bill).

The longer side of an A4 piece of paper is equal to 30cm and can be used to estimate the size of the panel.

Will the glazier cut the glass based on the approximate sizes I provide?

The approximate sizes are required for quoting purposes only, our glaziers will measure and cut the glass on site.

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